Search & Apply

Vacancy : 1

Job Description

Company Overview:

My client is an award-winning, global immigration service company providing comprehensive immigration and mobility solutions to global companies, national corporations and private clients.

The immigration advisors come from diverse professional backgrounds and are unified by their passion to deliver knowledgeable, compliant solutions to assist clients with all immigration matters.

The approach combines a deep understanding of immigration laws and our clients’ unique challenges. They leverage more than 40 years of experience, a truly global footprint, and technology solutions to create exceptional solutions within a safe and compliant framework. We are singularly focused on delivering exceptional results to our clients.

My client is a fast-paced and dynamic business with aggressive plans for growth.  They seek talent that will embrace the company’s aspirations to drive growth and shape the future of our business.

Role:

Provide professional, timely and accurate migration advice to clients in the EMEA countries regarding visa options and other related immigration issues to ensure compliance. Efficiently prepare complete and accurate applications for visa filing, in accordance with the Company Immigration process and in respect of contractual SLA’s and internal KPIs.

Responsibilities:

Provide end to end service in relation to securing work/residence authorization for corporate clients or direct consumers.

Manage client expectations and provide regular and timely updates.

Draft and prepare invoices in accordance with client’s contractual agreement or Company KPIs, ensuring every service is billed as per approved pricing.

Monitor documents expiry dates and alert client as appropriate.

Respond promptly and accurately to all communication and requests from applicants, corporate Mobility/HR, internal clients and Government Authorities.

Maintain and manage the Client/Agent/Partner relationships as well as meet service level

Ensure the service delivered is consistent with agreed Scope of Work (SOW) and alert Client and/or Manager should the service require additional quote.

Work closely with relevant departments i.e. Assignment Management, Account Management, Finance teams, etc. to ensure smooth service delivery.

Develop and maintain solid relationships with Government/Immigration authorities and obtain updates related to specific cases or Policies if any changes.

Education, Qualifications and Work Experience:

Must have at least 3 years relevant immigration experience.

Excellent computer skill, MS office, Outlook, etc.

Superior English ability and fluency in local language.

Proven client service experience.

Attention to detail

The attributes and behaviors required for Company Values of service excellence, global diversity, Integrity, Expertise and Teamwork.

Employment Status

Full Time

Educational Requirements

Any

Experience Requirements

Any

Job Location

EMEA