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Relocation Consultant – Singapore +44 (0) 1245 939 188

Vacancy : 1

Job Description


  • This role serves as the “navigator” of the relocation process for his/her international assignees. Responsibilities include, but are not limited to: administering relocation policy/program; counseling on best utilization of resources (language and cross-cultural); coordinating the shipment of household goods, destination services and expense management.


  • Provides single point of coordination for all phases of international relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to assignee and his/her family.
  • Deliver the companies core products and services (consulting, cross cultural, language, moving services, etc.) to assigned customers according to prescribed the companies standards.
  • Demonstrate knowledge of the companies products and services in all interactions with client and customer.
  • Compile data and/or coordinate the compilation of data from internal departments to ensure the accuracy and timeliness of client reporting.
  • Research foreign country specific information to assist clients in the development of new and existing international policies and compensation programs.
  • Maintain and enhance relationships with internal departments and external suppliers/partners in regards to meeting and exceeding clients’ needs.
  • Participate in special projects as needed, including client presentations, client/supplier training, trade conferences, etc.
  • Maintain compliance with the companies corporate policies, programs, and standards.
  • Promote the companies and partnership services to generate increased revenue.
  • Recognize cross selling opportunities of internal products and services to assign clients to generate increased revenue.
  • Any other duties as assigned by the Management.


  • Clear and concise written and verbal communication skills
  • Superior customer service skills
  • Good planning & organization
  • Detail oriented; ability to multi-task
  • Team player
  • Technical/professional knowledge
  • Able to [learn to] deliver all Global Services products
  • Cultural sensitivity
  • Innovative and resourceful
  • Good presentation skills
  • Good interpersonal skills
  • Bachelor’s degree or equivalent.
  • 2-5 years’ related business experience in the customer service, call centre, relocation, destination services, immigration, moving services, real estate, Accounting firms-HR outsourcing (expatriates’ payroll), hospitality (hotel concierge, airlines) or international industry.
  • Bilingual and/or expatriate experience a plus.

Employment Status

Full Time

Educational Requirements

Bachelor’s degree or equivalent.

Experience Requirements


Job Location

Singapore Office